- RCK
Processing Software
- What
to look for . . .
Many
people
fail
to
look
beyond
the
sales
price
when
choosing
the
software
that
will
be
running
their
business.
Granted,
the
price
is
important,
but
there
are
many
other
factors
to be
considered,
factors
that
can
make,
or
break,
a
business
designed
around
collecting RCK
checks.
In
the
RCK
industry,
as
with
almost
any
industry,
efficient
office
procedures
are
going
to
have
a
great
deal
to do
with
productivity,
and
therefore,
your
bottom
line.
The
software
that
will
be
managing
the
checks
should
also
organize
the
daily
procedures
that
your
office
personnel
will
be
performing.
Whether
you
are
calling
to
verify
funds,
or
scheduling
ACH
payments,
the
software
must
allow
quick
access
to
the
proper
checks
and
display
the
information
in a
useful
manner.
It
is
also
a
major
misconception
that
the
main
and
foremost
element
of
electronic
check
collection
software
is
the
ability
to
send
RCK
checks
through
the
ACH
network.
This
is
obviously
a
necessity,
but
in
the
grand
scope
of
issues
that
surround
successful
RCK
processing,
it is
the
thousands
of
other
day-to-day
responsibilities
that
make
up
the
majority
of
the
workload.
It is
actually
these
other
issues
that
the
software
needs
to be
proficient
at.
For
instance...
-
Are
you
doing
data
entry
twice?
Some
software
products
require
you
to
reenter
information
over
and
over,
whether
it be
in
the
creation
of
notification
reports,
or to
reschedule
a 2nd
RCK,
etc.
With
Check
Chase,
you
enter
the
checkwriter
information
once,
and
the
software
will
handle
all
other
functions
automatically.
Absolutely
no
double
entry,
ever.
-
Is
the
software
'smart'
enough
that
it
won't
allow
you
to
inadvertently
process
the
same
RCK
batch
twice?
There's
nothing
like
finding
out
that
you
just
accidentally
debited
a
couple
of
hundred
checkwriters
accounts
twice.
An
eye
opening
catastrophe
of
this
magnitude
will
immediately
re-classify
your
opinion
of
your
software.
Check
Chase
has
multiple
error
checking
algorithms
that
prohibit
this
sort
of
disaster
from
occurring.
-
How
are
checks
scheduled
for
re-presentment?
Is it
an
automated
process,
or a
manual
process?
With
Check
Chase,
the
process
can
be
handled
automatically
by
the
software,
manually
by
the
user,
or a
combination
of
both.
The
method
that
you
choose
can
be
set
on a
client-by-client
basis,
allowing
you
to
optimize
your
collections
based
upon
the
clients
geographic
location.
-
Can the software
automatically verify account authenticity prior to re-presentment?
An interface to our CAPS
verification system, provides virtually
real time access to over 210 million consumer accounts, and allows Check Chase
to monitor whether the account is open or closed
or whether it has outstanding checks or negative balances.
-
Is
a
separate
FTP
program
necessary
to
communicate
with
the
processor,
or is
communication
handled
by
the
software?
Check
Chase
is an
all
inclusive
software
program.
All
communications,
logins,
passwords
and
data
exchange
are
handled
by
the
software.
This
allows
the
software
to
call
our
processing
department,
log
in,
and
then
transfer
and
receive
your
RCK
items,
all
with
the
click
of
the
mouse.
-
How
does
the
software
update
returning
paid
and
NSF
items?
Is it
an
automatic
update
that
takes
milliseconds,
or is
it a
time
consuming,
manual
process?
Check
Chase
updates
returning
files
through
an
automated
import
process,
allowing
thousands
of
items
to be
updated
instantly.
-
What
assistance
will
you
get
from
the
software
in
completing
daily
office
functions
and
procedures?
Superior
collection
software
should
produce
reports
that
keep
your
office
organized
and
to
simplify
your
day-to-day
operating
procedures.
Balancing
newly
entered
checks,
provide
a
method
of
finding
incorrectly
entered
checks
quickly,
notifying
merchants
of
newly
returned
checks
and
paying
them
for
the
collected
ones,
filing
new
and
paid
checks,
keeping
the
clients
money
separate
from
yours,
etc.
These
items
should
not
require
additional
manpower
to
perform,
but
should
be an
automated
function
of
the
software.
-
How
are
checks
entered
into
the
software? Does
the
software
provider
offer
data input
options
to
eliminate
time
consuming
data
entry?
At
Check
Assist,
we
provide
data
entry
options
that
fit
the
needs
of
our
users.
Companies
with
larger
check
volumes
can
opt
to
have
our
data
input
specialists
do
data
entry
on
their
behalf.
The
data,
including
the
checks
image,
is
then
transferred
to
you
to be
imported
by
your
Check
Chase
software.
What
does
this
mean
for
you?
No
data
entry,
no
filing
of
checks,
etc.
Less
operating
overhead
equates
to a
better
bottom
line.
-
Does
the
software
automatically
calculate
NSF
fees
for
each
store
or do
you
have
to
enter
each
NSF
fee
on a
check-by-check
basis?
Check
Chase
allows
the
user
to
set
up
NSF
return
fees
on a
store-by-store
bases,
and
the
automatically
applies
the
correct
fee
at
check
entry
time.
Complex
fee
structures,
such
as
the
fee
structure
for
Florida,
can
easily
be
created.
-
Will
the
software
automatically
calculate
and
refund
client
rebates,
i.e.
$3.00
-
$5.00
on
each
collected
check,
or is
that
left
up to
you? Check
Chase
automatically
calculates
client
rebates,
such
as
the
refunding
of
bank
fees,
on a
client-by-client
basis.
All
rebates
are
clearly
listed
on
the
Client
Reimbursement
Report,
along
with
any
payments
that
have
been
received
since
the
last
time
the
report
was
run.
-
Can
client
rebates
be
automatically
adjusted
by
the
software
as
the
collection
process
matures?
For
instance,
you
may
be
rebating
$5.00
per
item
if
the
RCK
process
is
successful,
but
only
paying
$2.00
(or
less)
per
item
if
the
check
goes
into
3rd
party
collections.
Check
Chase
automatically
handles
these
type
of
changes
for
you
on a
client-by-client
bases.
-
Does
the
software
work
with
a
check
reader,
or
more
importantly,
an imager,
thus
allowing
you
to
keep
an
image
for
the
required
7
years?
Check
Chase
is
compatible
with several
check
image
devices.
Images
are
stored
with
the
checkwriter
information,
and
can
be
instantly
retrieved
at
any
time.
-
How
does
the
software
notify
your
clients
of
new
checks?
Are
reports
limited
to
paper
reports,
or
can
the
software
provide
email
notification
and
web
site
reporting? Is
it an
automatic
process,
or is
it
manual?
Whether
you
have
1
client
or
1,000
clients,
Check
Chase
knows
when
to
send
out
'New
Check'
notifications.
Reports
can
be
printed for clients who want hard copy reports,
sent
as an
email
attachments, or faxed, depending upon your clients requirements. 24-7 web
reporting
is
also available, providing your clients with check images and other pertinent
information.
-
Are
reporting
frequencies
adjustable
on a
client-by-client
basis?
With
Check
Chase,
you
select
how
often
your
reports
are
to be
generated
and
the
days
that
they
are
to be
run.
After
that,
the
process
is
automatic.
-
Can
the
software
automatically
reimburse
your
clients
by an
ACH
credit,
or is
client
settlement
a
separate
process?
Check
Chase
can
reimburse
hundreds
of
clients
by
way
of an
ACH
credit,
automatically,
all
in a
matter
of
seconds.
-
Can
the
software
automatically
update
the
major
check
verification
systems
such
as
CAPS,
Rocky
Mountain,
Equifax,
etc.?
With
Check
Chase,
updating
these
verification
systems
is a
click
of
the
mouse.
-
Can
the
software
automatically
forward
failed
RCK
items
to a
3rd
party
collection
agency,
or is
this
going
to be
a
manual
process
also?
Check
Chase
knows
when
the
RCK
process
or
collection
process
is at
an
end,
and
will
automatically
generate
an
export
file
to be
forwarded
to
your
3rd
party
collection
agency.
We
also
have
collection
partners
using
Check
Chase
that
can
import
this
file
and
immediately
start
the
paper
collection
process.
These
agencies
have
a
special
arrangement
with
us
and
they
will
collect
your
clients
checks
without
charging
them
a
percentage
of
the
check.
This
will
certainly
give
you
an
advantage
when
marketing
your
services
to a
prospective
client,
especially
if
your
prospects
current
processor
is
charging
35%
(or
more)
of
the
face
value
of
the
check.
-
Can
the
software
be
upgraded
to
include
full
blown
collection
activities
if
you
decide
to
expand
your
business,
or
will
you
be
looking
for
another
software
package?
Check
Chase
has
an
impressive
list
of
upgrades
that
can
be
implemented
instantly,
and
the
purchase
price
of
your
current
software
is
always
credited
to
the
upgrade
that
you
decide
to
purchase.
And
there
are
other
issues
that
you
may
want
to
consider
when
choosing
your
software.
-
What
background
does
the
provider
have
in
the
industry? While
RCK
is a
relatively
new
industry,
the
issues
relating
to
the
check
collection
have
been
around
since
checks
themselves.
If
the
software
provider
has
no
background
in
the
industry,
it is
more
than
likely
that
the
lack
of
industry
knowledge
will
negatively
effect
the
software's
performance.
-
How
long
has
the
software
been
around?
Experience
generally
produces
a
more
functional
and
reliable
software
product.
If
the
software
you
are
evaluating
is
only
a
year
of so
old,
it
hasn't
had
the
time
to
become
seasoned.
Check
Chase
check
collection
software
has
been
in
production
since
1990.
It is
a
solid,
dependable,
and
forward
thinking
software
program,
designed
by
collection
professionals
to be
used
by
collection
professionals.
-
How
many
applications
does
the
provider
have
in
the
market? In
the
last
year
alone,
approximately 200
companies
have
put
Check
Chase
into
use.
Many
of
these
users
are
collecting
checks
for
thousands
of
individual
clients
in
dozens
of
States.
Users
include:
-
Can
custom
changes
be
made
to
the
software?
Some
clients
may
require
special
reporting
formats.
If
your
software
can't
accommodate
your
clients
special
needs,
then
your
client
will
probably
become
somebody
else's
client
pretty
soon.
Our
Check
Chase
software
can
be
modified
to
produce
customized
reports,
reports
that
can
retain
a
client,
or
gain
a new
one.
-
What
about
after
the
sale
support?
Think
about
how
many
times
you
have
called
for
software
support
on a
product.
Are
you
happy
with
the
results?
Check
Assist, offers 30 days free voice support on all software packages. Then,
if you feel you need the aid of an additional support package, we have several
to choose from. You can choose from per call or blocks of time and Email
support is always free. Those who purchase our Entrepreneur
package will received unlimited support about the software and the industry,
for free.
-
Does
the
software
perform
efficiently,
or is
it
labor
intensive?
This
is a
problem
that
has
forced
many
business
to to
change
their
software
in
mid-stream.
Hard
work
finally
produces
a
major
client,
but
your
software
is so
labor
intensive
that
you
won't
be
able
to
handle
the
expected
check
volume.
Now
you
are
faced
with
the
purchase
of
another
software
package,
as
well
as
the
expense
of
converting
your
existing
data
from
the
old
programs
format
to
that
of
your
new
software
package. Check
Chase
is a
performer!
Designed
to
handle
a
maximum
number
of
checks
with
a
minimum
amount
of
labor,
you
won't
find
yourself
having
to
hire
more
people
every
time
you
get a
new
account.
We
currently
have
Check
Chase
users
that
process
between
500
and
1,000
items
per
day
with
no
more
than 2 or 3
people.
These
are
just
a
some
of
the
requirements
for
successful
business
operations.
If
your
software
can't
handle
them
automatically,
then
you
will
have
to
handle
them
manually.
Manual
operation
is
labor
intensive,
creating
bottle
necks
that
will
devour
profits
through
increasing
operational
overhead.
So
what
is
the
real
price
of
the
software
you
are
preparing
to
purchase?
It
can
be
pretty
expensive
if
you
buy
the
wrong
software.
The
Check
Chase
line
of
software
is a
purpose-built,
high
end
product
that
will
allow
1 to
2
employees
to
handle
the
input
and
processing
of
hundreds
of
new
checks
daily.
Its
configurability
will
allow
you
to
meet
and
exceed
the
needs
and
expectations
of
your
most
demanding
clients.
Check
Chase
RCK
is $2,495.00
and
will
be
paid
for
after
collecting
your
first 100
checks.
If
you
purchase
the
wrong
software,
you may never
stop
paying
for
it.
Check
Chase, Check Recovery and Check
Collection Software
Setting
the
standards
for
RCK
Software
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