Whether you collect checks through traditional methods or you collect checks electronically, there are scores of client retention and support processes that must be conducted.  If your software is unable to automate these issues, your business will not function efficiently, and profits that you should be making will be eaten by increased labor costs.  What’s worse is your accounts will not stay with you any longer than it takes for the first resourceful competitor to knock on their door.

Check Chase is not only a complete check management tool, it is a turnkey office solution for companies doing check recovery, either for themselves or as an outsource service for others.   Check Chase can be configured to conduct the RCK recovery process in the manner that best fits the needs of your individual Merchants or Clients.  

Most companies find that Check Chase organizes or automates so many of their daily procedures that they can redirect much of their recovery related labor force to other areas.  

• Electronic re-presentment can be scheduled automatically by the software or manually by the operator. 

• Exporting and Importing ACH files is a one click operation and doesn’t require a separate FTP program.

• Returning RCK items update the files automatically, regardless of whether they are returning NSF or Paid.  No manual intervention is required.  Paid items are credited to the proper accounts and the appropriate reports generated.  Failed items are handled accordingly, with the software automatically rescheduling qualifying checks for the next RCK attempt.

• Check Chase automatically calculates NSF fees, client rebates, and collection charges. Using special functions called "Events," Check Chase can even adjust these figures accordingly, as the RCK process evolves.  For example, a Merchant whose checks clear on the 1st RCK attempt can receive a $10.00 per check rebate.  If a check has to be sent through a 2nd time, Check Chase can reduce the rebate on this check to $5.00.  If the check fails both electronic attempts and has to go to secondary collections, the rebate on this check can be eliminated altogether and a 35% collection fee charged.  (The values are for example only, you may configure the software to any values that you wish.)

• Other events, such as the "Recovery Fee" event, allow you to adjust the NSF fee accordingly.  You may not want to charge the checkwriter a fee as long as his check clears on the first re-presentment, increasing the fee to $15.00 if the check has to be electronically re-presented a 2nd time, and then increase the fee to the normal $25.00 if the check fails both RCK attempts and has to be sent into traditional collections.  

• Print paper drafts for NSF fee collection (as an alternative to electronic processing.)

• Client reimbursements can be made through an automatic ACH credit to their account, and reporting can be sent via e-mail, fax or printed and mailed.

• Sales tracking, commission reporting, and payment of commissions, is also a simple click of the mouse.  Reports are e-mailed to the salesperson and his commissions are credited to his account via an ACH credit.  

• Consolidated Returns module handles debiting and crediting of merchant accounts, allowing you to combine hundreds of smaller merchants who would not ordinarily qualify for consolidation, into one single "master" account. 

• Check Assist maintains a secure web site that allows you to provide your merchants with on-line reporting.  Your Check Chase software simply uploads pertinent check data to the web and images and status of check collections is available 24/7. 

• Check Assist also maintains a check verification center that allows you to provide your merchants with immediate check acceptance protection.  Check Chase will automatically update this system daily, adding new checkwriters to the system and removing those who have paid.  As a Check Chase user, the normal $2,500.00 sign up fee is waived. 

• Check Chase can also update other check verification centers such as Rocky Mountain, and Equifax.  (You must contact them for information on their sign up and access fees.)

• Using a MagTek imager, Check Chase will archive your checks and provide instant image retrieval when requested.

• Check Chase is ‘smart’ enough that it won’t allow you to inadvertently process the same RCK batch twice.

• You can use Check Chase to do 3rd party collections yourself or have the software automatically forward uncollected checks to the collection agency of your choice.

To learn more about what to look for when purchasing software to run your business, click here.  To see how our software works, you may run the Check Chase Demo.     If you are a Startup Entrepreneur wanting to get started in this lucrative new industry, click here.